COMMUNICATION SKILLS FOR LEADERS
Giving clear directions, practicing active listening skills and using non-defensive communication techniques improves leadership effectiveness. Through interactive discussions and use of real-life situations, you’ll practice communication strategies and when to use them effectively.
Effective leaders communicate clearly, listen actively, and use non-defensive techniques to foster understanding and collaboration. In this interactive session, you’ll explore real-life scenarios and practice using key communication strategies in the right context. You’ll learn to apply four core skills—speaking in specifics, asking for input, listening and responding, and using reinforcement techniques. By the end, you’ll create a personalized action plan to implement these skills on the job.
Front-line supervisors, managers and professionals in any industry
EANE MEMBERS | $196 Per person
FUTURE MEMBERS | $245 Per person
Wednesday Nov 12, 2025
8:30 AM - 12:00 PM EST
Printed courtesy of www.qhma.com/ – Contact the Quaboag Hills Chamber of Commerce for more information.
4 Springfield St, Three Rivers, Massachusetts 01080 – (413) 283-2418 – info@qhma.com