EANE Leadership Training

Modern Business Etiquette & Professional Presence

This comprehensive professional development workshop equips participants with essential business etiquette and communication skills for today’s hybrid workplace. Through interactive exercises, practical frameworks, and real-world application, attendees learn to enhance their professional presence, master email communication, develop active listening skills, and navigate meetings effectively—all while maintaining their authentic personal identity. The course emphasizes practical, immediately applicable techniques that build credibility, strengthen workplace relationships, and accelerate career growth.

Learning Objectives
Write effective emails using the CLEAR Method with concise subject lines, bottom-line-first structure, and specific action items that drive results
Practice active listening using the SOLER Method and verbal techniques to build stronger relationships and reduce misunderstandings across all professional contexts
Navigate meetings professionally in internal, external, and virtual settings through preparation, engagement, and avoiding common pitfalls like distractions and interruptions
Develop a personal brand statement that articulates unique professional value and project confident physical presence through posture, eye contact, and appropriate dress
Build authentic professional reputation by recognizing that etiquette amplifies rather than masks personality, with confidence developed through consistent practice over

Who Should Attend
New Hires & Early Career – Build foundational communication skills
Mid-Level Professionals – Refine skills for leadership advancement
Team Leads & Supervisors – Master techniques to improve team productivity
Senior Managers – Strengthen executive presence and strategic communication
Remote & Hybrid Workers – Excel in virtual communication environments
Client-Facing Staff – Enhance professional presence with stakeholders

Registration Fee 2026

EANE MEMBERS | $240 per person

FUTURE MEMBERS | $280 per person