SCORE Free Webinar - Quality Control: Your Secret Weapon Against Business Disasters
About the event
Are hidden defects quietly draining your profits—and damaging your brand? Join us for a 60‑minute, expert-led webinar that reframes quality control not as a checkbox, but as your company's strategic fortress.
What You'll Learn
- The true impact of Cost of Poor Quality (COPQ)—how scrap, rework, returns, and reputation loss can consume 10–20% of revenue if unchecked
- A holistic framework for manufacturing QA: Prevention → Appraisal → Control → Feedback loops—not isolated tools, but integrated systems aligned with ISO 9001, Lean, and Six Sigma principles
- How modern digital tools—like SPC, AI-powered inspection, and real-time quality analytics—transform reactive checking into proactive prevention
Why Attend
This session will be led by a seasoned expert in quality, compliance, and regulatory practice who will distill complex systems into clear, actionable insights. Whether you're a plant manager, quality leader, operator, or business owner, you’ll walk away with:
- Real‑world examples showing how leading companies avoided costly failures—and how you can mirror their success.
- A clear path to shifting from firefighting defects to building a prevention-oriented quality culture.
- Practical next‑step actions: from supplier qualification and ISO-aligned QMS to data-driven continuous improvement.
Join us to unlock the power of integrated quality systems and discover how quality control can become your competitive advantage—not just operational overhead.
BIO:
Cassandra Harbour is the founder and CEO of CH House of Quality Solutions & Consulting, leveraging her extensive background in Biochemistry Engineering and Quality Management. With 15 years of experience across the life science and manufacturing industries, she has become an expert in all phases of quality assurance, from R&D to post-market surveillance.
Recognized as a results-driven leader, Cassandra has successfully led site audits, restructured corporate complaint management systems, and developed strategic plans in response to FDA audits. Clients value her knowledge of GxP practices and her ability to implement electronic Quality Management Systems that enhance compliance and efficiency.
Cassandra holds a bachelor’s degree in Biochemistry from Purdue University, is an ASQ Certified Quality Engineer, and is certified as an ISO Lead Internal Auditor.
Date and Time
Tuesday Sep 16, 2025
12:00 PM - 1:00 PM EDT
Fees/Admission
FREE