SCORE Free Webinar - Workplace Drama Can Cost You Money

We’ve all seen it — tension between team members, passive-aggressive emails, and side conversations that derail productivity. Workplace drama might seem like a nuisance, but it’s a costly drain on your business. Join SCORE and presenter Kim Laughlin, founder of Cultural Apex Coaching, to learn 7 critical skills, techniques and insights that every small-business owner needs to minimize drama and boost team effectiveness.

Join SCORE for our FREE Workplace Drama Can Cost Money Webinar.



After attending the webinar, you will gain:

A clear understanding of how poor communication and unresolved conflict impact your company financially
The top soft skills every leader needs to reduce drama and boost team effectiveness
Real-world techniques for receiving feedback, setting expectations, and building trust
Insights into emotional intelligence and how to model the behavior you want to see
Build confidence to address issues before they snowball into costly disruptions
Clarity on how to create a culture of accountability and respect
A renewed sense of leadership purpose - not just to manage work, but to inspire people


Presenter - Kim Laughlin

Kim Laughlin, founder of Cultural Apex Coaching, is a dynamic transformational coach and former Director of HR who has spent over a decade helping organizations redefine leadership and workplace culture. Celebrating 12 years in business, Kim has guided countless companies across various industries in creating thriving, high-performing teams. A sought-after speaker, she brings unparalleled expertise in leadership communication, trust-building, and team dynamics—key elements in today’s fast-paced business world. With a passion for reshaping the way leaders engage with their teams; Kim empowers audiences to cultivate cultures of success where both leaders and employees look forward to Mondays.